Audutor is your tour company’s operations layer: every channel’s bookings in one list, your reminders ready to send in one tap, and every tour settled to the penny. Start with two modules and grow when you want to.
It was built while running tours, not in a boardroom. Setting it up takes an afternoon: forward your booking emails and the inbox fills itself in.
Hi! I’m GuIA. I look after your customers while you’re out guiding.
Reads the booking emails you get from GuruWalkCivitatisFreeTour and the bookings from your own website. Unrecognised formats are held for review.
Built forfree tours · guided walks · food tours · private tours · any activity with a meeting point
Check reception, compare the original with the extracted details and review uncertain messages before adding them. Email confirmations have an outbox with retries and items needing review.
You can enable an email alert if your connected mailbox keeps failing or stops updating for 15 minutes. It does not detect a complete Audutor outage.
Each support ticket keeps its conversation, owner and response target. You can opt into email alerts and reply from your panel, with retries that avoid duplicates if the connection fails. The Audutor team can opt into internal alerts for missed targets.
Travellers can request human help in the GuIA web chat. Your team takes ownership, sees how long they have waited and replies from the panel. A manager can opt into email alerts for new enquiries waiting five minutes, grouped into at most one new batch every fifteen minutes.
Check assignments and the attendance summary before closing. You can also allow travellers to move free bookings to another available departure of the same tour.
Prepare the reminder for WhatsApp or SMS on your phone. The traveller confirms through the booking link and the guide sees it on the manifest.
The guide shares their location with one tap and whoever got lost gets the map — without anyone handing out the guide's number.
Platforms split groups across several bookings: the system puts back together the ones sharing a surname that came in minutes apart, and flags them to the guide with your deposit alongside. And if they ask in the chat, GuIA checks whether they fit that day before telling them anything.
Tips, each channel's commission and the guide-company split, tour by tour and ready for your accountant.
GuIA answers your travellers with your facts and no others. What it doesn't know, it passes to you.
Each guide has their own link: today's tour, one-tap check-in and walk-ins. No users to administer.
A daily brief with what needs you and nothing else. If there's nothing, it says so.
Bookings from your platforms and your own site arrive and keep themselves up to date.
And a booking we haven't tested never goes in without you looking at it.
No spreadsheet, no copying bookings across, no “does anyone know where the guide is?”.
No booking commission, no lock-in, support included.
Pro runs your day. Premium also helps you sell.
In English and in Spanish: your listing, your website and what the assistant answers all come out in the language you work in.
On a free tour the question isn't what the system costs: it's what it charges you for each booking that charged you nothing.
Compare the total cost for your volume: subscription, add-ons and external services. Audutor’s prices are listed below.
Pay annually and it’s one decision instead of twelve: you pay for ten months and get the year.
Your first month is free, on any plan: run your real tours with it and decide afterwards.
Tell us how many travellers you take a month. We'll do the maths.
Paid yearly: €450 — ten months for twelve.
Without add-ons. You can change plan or switch off what you don't use whenever you like.
Essential is free and caps at 150: when you get there we tell you, and you decide whether to move to Pro.
Start freeAbove 1,000 travellers: +€6/month per extra 100, up to 4,000.
And from around 2,800 Premium works out cheaper — we tell you.
Above 4,000: +€2.9/month per 100 up to 10,000, and +€19/month per 1,000 beyond that.
Talk to us about PremiumThe cost per traveller is there to compare against what you pay for software, not against a platform commission: the platform brings you the customer and we do not.
Prices exclude VAT. With a Spanish NIF we invoice at 21 %; elsewhere in the EU with a VAT number, under the reverse charge.
Take them however you like — cash or your own reader — and they land here recorded, split between your guides and squared, tour by tour.
An assistant plugged into a booking engine knows your products, your prices and your availability. Everything else it makes up — and everything else is most of what a customer asks.
You write the facts of your tours once. What you haven't told it reaches you, with the question noted down so you answer it once and it never comes back.
this lowers our “resolved by AI” number — and we’ll take that tradeIt can see who has checked in and where the guide is right now. So when someone writes «I'm lost», it sends them the live map — never the guide's number.
a booking engine cannot answer this: it hasn’t got the dataIt answers in Spanish and English. When it detects another language, it notifies the traveller in that language and passes the labelled question to a person. Missing confirmed facts are handed over too.
each fact is translated once and cached, so it costs nothing to repeatIn the demo you can watch it hand something over: ask GuIA for a discount and see where the question lands. Try it →
Each platform keeps its own books and only emails you when it feels like it. The rest of the time your list and theirs are two different numbers — and the first to find out is the guide, at the meeting point.
In preparation: the order queue, its verification and the panel are built; the program that signs into the dashboards is not available yet.
The planned feature will check how many people each platform has booked and flag differences against your manifest for you to review.
planned: compare the manifest with the platformWhen a tour fills up you have to close it on every panel, and if you're slow people book seats that aren't there. The agent will do it for you — but here it will still show as not closed until you check.
the ✓ is always placed by a personWhen the system records a discrepancy, GuIA stops saying how many places are left until someone reviews it. This protection already exists; detecting discrepancies through the agent depends on the program still in preparation.
it can only make GuIA say less, never moreIt is designed to run on your computer, with your session. The planned program uses the session you already have open on each platform. It is not available to purchase and is excluded from your bill while it remains in preparation. See it in the demo →
Keep bookings, your team, attendance and support issues together throughout the day.
Shall we get started? I’ll be in there, looking after your customers.
We’re looking for a small group of founding companies, on founding-member pricing.
Apply as a founding companySend us your city, how many guides you are and which platforms you sell through. We reply with a demo built around your own tours, not the sample ones.
No forms, no sales team, no newsletter: one email, one reply.